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asus does not support windows 10 for g73jh laptops; where can i find windows 10 drivers for it?

  1. #1

    Craftprincess no está en línea

    ROG Inferior Member Array


    Angry G73 died during windows ten upgrade

    Hi feeling actually frustrated. Sent my dead laptop to Asus repair centre and was returned with a clean bill of wellness after the hard drive was replace:
    1. CD/BlueRay drive doesnt work now - they claim they checked and there were no errors at Repair Centre!!

    i decided to just connect an external cd drive to create new restore disks while waiting for 2nd line back up to contact me (however waiting 2 weeks later on).
    Managed to purchase Windows 10 and yesterday started the upgrade procedure.....I had to go out so left the machine going through all its Upgrade checks etc when I returned the laptop is Dead - no power at all. I have now ordered a new power supply which I'm hoping is the problem.

    However if its not Power supply does anyone else know or had the same problems with their G73? I don't know what to do anymore, although I am familiar with the hardware side of things, I have never really messed with laptop hardware and am now disillusioned with Asus repair middle and their costs. Is it possible for Windows x to have caused my machine to dice or is it something else. I have only used the motorcar a few times since it came back from repair equally some of my games need Windows 10.


  2. #two

    Clintlgm no está en línea

    ROG Guru: Aureate Belt Array Clintlgm PC Specs

    Clintlgm PC Specs
    Laptop (Model) Asus G752VY DH72
    Motherboard Asus Z97 Pro WiFi and /Z97 Pro A
    Processor I7 4790K
    Storage #1 512 GB Thou.2 Samsung 960 Pro
    Storage #two 1 TB Samsun 850 Pro
    Case Cool Primary Haf
    Os Win 8.i Pro and Win ten Pro

    Clintlgm's Avatar


    Well, Windows 10 is non supported on your model for starters, your G73 must be what 7 or 8 years old or older?
    Are y'all able to get into the BIOS
    Naught power would mean your battery is dead and your power supply is not working

    Yous would probably be improve off saving your money and buying a modern notebook.
    The power brick might become y'all up again for a while then once more it might not since if the socket on the computer may not be connecting the battery charger circuit could accept failed, you BIOS battery could have failed.

    Trying to install windows 10 at worst you would have had major driver conflict but I don't come across any of them totally causing you lot to lose all power. While they could take locked up your notebook so that information technology would appear to take lost all power.

    If you tin can't go into your BIOS its definitely a hardware trouble. Which one can be difficult to figure out. I would get-go with testing the ability output of your AC Brick. If you tin can notice an original information technology will price you a $100 or an expensive way to find out if it's just the AC brick. If yous purchasing some aftermarket brick you still won't know for sure either.

    G752VY-DH72 Win 10 Pro
    512 GB Chiliad.2 Samsung 960 Pro
    ane TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro


  3. #3

    Craftprincess no está en línea

    ROG Inferior Member Array


    Quote Originally Posted by Clintlgm View Post

    Well, Windows 10 is not supported on your model for starters, your G73 must be what seven or 8 years sometime or older?
    Are you able to get into the BIOS
    Zero ability would mean your battery is dead and your power supply is not working

    You would probably exist ameliorate off saving your money and buying a mod notebook.
    The power brick might get you upward over again for a while and so again information technology might not since if the socket on the computer may not be connecting the battery charger circuit could take failed, y'all BIOS battery could accept failed.

    Trying to install windows 10 at worst you would have had major driver conflict merely I don't run across whatsoever of them totally causing you to lose all power. While they could take locked up your notebook so that it would appear to have lost all power.

    If you can't get into your BIOS its definitely a hardware trouble. Which one can be hard to figure out. I would start with testing the ability output of your Air-conditioning Brick. If you can find an original it will cost you a $100 or an expensive way to find out if it's simply the Air-conditioning brick. If yous purchasing some aftermarket brick you still won't know for certain either.

    I understand what you've said and yes I practise have some other laptop but its not as powerful for gaming. Peradventure it is fourth dimension to consider a new gaming laptop instead of spending more on the G73. My thought however if its a hardware problem which has occurred within two weeks of being returned from Repair Centre, should they accept not detected a possible consequence? Its bad enough they returned it with the cd drive not reading or writing. I must say I am concerned now about the level of competency and the software provided to them by Asus to test .

  4. #4

    Clintlgm no está en línea

    ROG Guru: Gold Belt Assortment Clintlgm PC Specs

    Clintlgm PC Specs
    Laptop (Model) Asus G752VY DH72
    Motherboard Asus Z97 Pro WiFi and /Z97 Pro A
    Processor I7 4790K
    Storage #1 512 GB M.ii Samsung 960 Pro
    Storage #2 1 TB Samsun 850 Pro
    Case Cool Chief Haf
    Bone Win 8.one Pro and Win 10 Pro

    Clintlgm's Avatar


    Quote Originally Posted by Craftprincess View Post

    I understand what you've said and yes I do have another laptop but its non as powerful for gaming. Maybe it is time to consider a new gaming laptop instead of spending more on the G73. My idea even so if its a hardware problem which has occurred within two weeks of being returned from Repair Centre, should they have not detected a possible issue? Its bad enough they returned it with the cd drive not reading or writing. I must say I am concerned now about the level of competency and the software provided to them by Asus to test .

    In my experience, I wouldn't send them a notebook that former at that place not likely to parts for it, it's well past the stop of life. If you are going to spend more money on this notebook I would get in touch with cl-albert he actually works for Asus and he possibly tin help y'all with getting it through another RMA or talk you out of such.
    Really working on these older notebooks unless you tin actually practice the work yourself is commonly not worth the stress or money.
    Some other way to look at is yous have nix to lose trying to fix it yourself if you take whatever inclination or experience at all. Parts are expensive but Labor is really expensive. too as aircraft to and from. there are Videos on Youtube that evidence you lot almost if not all yous need to know. MHO
    Last edited by Clintlgm; 03-25-2018 at 06:00 PM.

    G752VY-DH72 Win x Pro
    512 GB M.ii Samsung 960 Pro
    1 TB Samsung 850 pro ii.5 format
    980m GTX iv GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro


  5. #5

    Craftprincess no está en línea

    ROG Junior Member Array


    I totally agree and think its worth looking for something new or attempting prepare myself, and if the power supply change doesnt piece of work then I take nada to lose past looking at myself. Thank you lot and so much for your help and advice.

  6. #6

    Clintlgm no está en línea

    ROG Guru: Gold Chugalug Array Clintlgm PC Specs

    Clintlgm PC Specs
    Laptop (Model) Asus G752VY DH72
    Motherboard Asus Z97 Pro WiFi and /Z97 Pro A
    Processor I7 4790K
    Storage #1 512 GB Chiliad.2 Samsung 960 Pro
    Storage #2 1 TB Samsun 850 Pro
    Case Cool Master Haf
    OS Win 8.1 Pro and Win x Pro

    Clintlgm's Avatar


    Quote Originally Posted by Craftprincess View Post

    Hullo feeling really frustrated. Sent my dead laptop to Asus repair center and was returned with a make clean nib of health after the hard drive was supercede:
    1. CD/BlueRay drive doesnt piece of work now - they claim they checked and there were no errors at Repair Centre!!

    i decided to just connect an external cd drive to create new restore disks while waiting for 2d line support to contact me (however waiting 2 weeks afterwards).
    Managed to buy Windows 10 and yesterday started the upgrade process.....I had to go out so left the motorcar going through all its Upgrade checks etc when I returned the laptop is Expressionless - no ability at all. I have now ordered a new ability supply which I'1000 hoping is the problem.

    However if its not Power supply does anyone else know or had the same problems with their G73? I don't know what to do anymore, although I am familiar with the hardware side of things, I have never really messed with laptop hardware and am now disillusioned with Asus repair centre and their costs. Is it possible for Windows ten to accept acquired my auto to die or is it something else. I have simply used the machine a few times since it came dorsum from repair as some of my games need Windows 10.

    Just found this link someone has inverse CPU and GPU long thread may exist interesting for your issue.

    G752VY-DH72 Win 10 Pro
    512 GB M.two Samsung 960 Pro
    1 TB Samsung 850 pro two.five format
    980m GTX 4 GB
    32GB DDR four Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows ten Pro


Source: https://rog.asus.com/forum/showthread.php?101009-G73-died-during-windows-10-upgrade

Posted by: hardyplaragnight1990.blogspot.com

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